Your privacy matters to us. 🔒
This Privacy Policy explains what information ZingLang may collect, why we use it, how we protect it, and the choices available to you.
ZingLang is currently operated by an independent individual developer.
We try to keep this policy straightforward because privacy information should be understandable, not a 47-page puzzle.
Last updated: August 2026
1. Who Operates ZingLang?
ZingLang is currently operated by an independent individual developer.
Country: VietnamEmail: hello@zinglang.com
If you have questions about your personal information or this Privacy Policy, contact us at:
2. Information We Collect
We aim to collect only information that is reasonably necessary to operate ZingLang. The information we collect depends on how you use the service.
2.1 Account Information
When you create or access an account, we may collect:
- Display name.
- Profile photo or avatar.
- Email address.
- Authentication identifiers.
- Information associated with your login method.
For example, if you sign in using Google, we may receive information that Google makes available to us as part of the authentication process.
2.2 Profile and Language Information
To provide language-learning and matching features, we may collect:
- Languages you speak or understand.
- Languages you want to learn.
- Language-learning preferences.
- Profile information that you choose to provide.
- Other matching preferences used by ZingLang.
2.3 Blocking and Safety Information
To provide safety features, we may store information about:
- Users you have blocked.
- Reports you submit.
- Reports or moderation actions associated with your account.
- Information necessary to enforce account restrictions.
2.4 Messages and Conversation Data
ZingLang stores messages and conversation information so that you can communicate with other users.
Depending on the features you use, this may include:
- Message content.
- Sender information.
- Conversation or thread information.
- Message timestamps.
- Message delivery and read status.
- Reply relationships between messages.
- Other information required to operate messaging features.
Our chat architecture separates conversations, participants, messages, and message status information to support features such as multi-device synchronization and read receipts.
2.5 Technical and Usage Information
When you use ZingLang, we may collect limited technical information needed to operate, secure, and troubleshoot the service.
This may include:
- IP address.
- Browser type.
- Operating system.
- Device information.
- Login and session information.
- Dates and times of activity.
- Error logs.
- Security logs.
- Information about how features are used.
We may use this information to understand technical problems, improve reliability, prevent abuse, and maintain the service.
3. How We Use Your Information
We may use your information to:
- Create and manage your account.
- Authenticate your identity.
- Provide language matching.
- Provide profiles and conversations.
- Deliver and store messages.
- Synchronize conversations across devices.
- Provide blocking and safety features.
- Maintain message delivery and read status.
- Respond to support requests.
- Detect spam, fraud, abuse, and security threats.
- Investigate reports.
- Diagnose technical problems.
- Improve ZingLang.
- Understand feature usage.
- Communicate important service information.
- Comply with applicable legal obligations.
We do not sell your private message content for advertising purposes.
4. Message Privacy
Your conversations are an important part of ZingLang. Messages are stored on our servers so that we can provide the messaging service. We use reasonable security measures to protect information transmitted to and stored by ZingLang. However, no internet service can guarantee absolute security. We do not manually read private conversations for advertising or marketing purposes.
We may process message content when reasonably necessary to:
- Deliver and store messages.
- Provide features requested by you.
- Investigate abuse or safety reports.
- Prevent spam or fraud.
- Protect the security of ZingLang.
- Troubleshoot the service.
- Comply with applicable law.
Future features
ZingLang may introduce features involving AI, language analysis, grammar feedback, moderation, or other processing of user content.
If such features materially change how message content is processed, we will update this Privacy Policy and provide additional information or choices where required by applicable law.
5. How We Share Information
We do not sell your personal information for advertising purposes. We may share or allow access to information in limited circumstances, including:
Service providers
We may use third-party providers to help operate ZingLang.
These providers may provide services such as:
- Authentication.
- Hosting.
- Infrastructure.
- Storage.
- Email delivery.
- Analytics.
- Error monitoring.
- Security.
- Payments.
- AI services.
They may process information on our behalf as necessary to provide their services.
Legal requirements
We may disclose information when reasonably necessary to:
- Comply with applicable law.
- Respond to valid legal requests.
- Protect the rights or safety of users.
- Investigate fraud or abuse.
- Protect the security of ZingLang.
- Establish, exercise, or defend legal claims.
Business changes
If ZingLang is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
6. International Data Processing
ZingLang is intended for users around the world. Our infrastructure and third-party service providers may be located in countries different from your country of residence. This means your information may be processed or stored internationally.
Where applicable law requires safeguards for international transfers of personal information, we will take reasonable steps to use appropriate safeguards.
7. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law. Different information may have different retention periods. For example:
Account information
Generally retained while your account is active.
Messages
Stored as necessary to provide conversation features and according to available deletion functionality.
Security and abuse information
May be retained for a limited period when necessary to investigate incidents, prevent repeated abuse, or protect users.
Legal records
May be retained when required to comply with legal obligations or establish, exercise, or defend legal claims.
When information is no longer needed, we may delete it, anonymize it, or otherwise remove its association with you.
8. Account Deletion
You can request deletion of your account through the Delete Account feature in Settings. When you delete your account, we will take reasonable steps to delete or anonymize your personal information according to our retention practices and applicable law.
Some information may remain for a limited period where necessary for:
- Legal compliance.
- Security.
- Fraud prevention.
- Abuse prevention.
- Dispute resolution.
- Establishing, exercising, or defending legal claims.
Information stored in backups may take additional time to be removed or overwritten.
9. Your Privacy Rights
Depending on where you live and which laws apply to you, you may have rights such as:
- Accessing your personal information.
- Correcting inaccurate information.
- Requesting deletion.
- Requesting restriction of certain processing.
- Objecting to certain processing.
- Requesting a portable copy of certain information.
- Withdrawing consent where processing is based on consent.
- Making a complaint to a relevant data protection authority.
To exercise a privacy right, contact us. We may need to verify your identity before completing certain requests. Some rights may be limited by applicable law.
10. Cookies and Similar Technologies
ZingLang may use cookies, local storage, session technologies, or similar technologies to:
- Keep you signed in.
- Maintain security.
- Remember preferences.
- Operate application features.
- Understand service performance.
If we introduce analytics, advertising, or other technologies that require additional consent under applicable law, we will provide appropriate information and controls.
11. Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our security measures may include:
- Encrypted connections between your device and our servers.
- Access controls.
- Authentication protections.
- Server and infrastructure security.
- Monitoring for suspicious activity.
- Security logging.
However, no method of transmission or storage is completely secure. If we become aware of a data security incident that requires notification under applicable law, we will follow the applicable notification requirements.
12. Children's Privacy
ZingLang is not designed to knowingly collect personal information from children who are below the minimum age required to use the service. You must be at least 18 years old to use ZingLang.
If you believe that a child has provided personal information to ZingLang in violation of applicable age requirements, contact us. If we become aware that we have collected personal information from a user who is not permitted to use ZingLang, we may take appropriate steps, including deleting the account and associated information where appropriate.
13. Third-Party Authentication
You may be able to sign in using third-party authentication providers such as Google. When you use a third-party authentication provider, that provider may process information according to its own privacy policy.
ZingLang receives only the information made available to us through the authentication process and uses it as described in this Privacy Policy.
14. User Profiles and Public Information
Some information you choose to add to your profile may be visible to other ZingLang users.
You should consider carefully what you choose to share publicly or with people you meet through ZingLang. Do not include sensitive personal information in your profile unless you are comfortable sharing it with other users.
15. Changes to This Privacy Policy
We may update this Privacy Policy when:
- ZingLang introduces new features.
- Our data practices change.
- Our service providers change.
- Legal requirements change.
- Security or operational practices change.
If we make a material change, we will take reasonable steps to notify you through ZingLang, email, or another appropriate method where required. The latest version will always show the Last updated date.
16. Contact Us
If you have questions about privacy, your personal information, or this Privacy Policy, contact:
Country: VietnamEmail: hello@zinglang.com
ZingLang is currently operated by an independent individual developer.
Your privacy matters 🔒
We want ZingLang to be a place where people can practice a language and connect with others without feeling like their personal conversations are being turned into advertising.
No judgment. Just chat. 💬