Terms of Service

1. About ZingLang

ZingLang is a language-learning and social communication service designed to help users practice languages through conversations with other people.

ZingLang may include features such as:

• Language partner matching.
• Private conversations.
• Group or other conversation features.
• User profiles.
• Blocking and safety controls.
• Notifications and activity features.
• Language-learning and gamification features.
• Other features we may introduce over time.

Features may change as ZingLang develops.

2. Eligibility

You must be at least 18 years old to use ZingLang.

If local law requires a higher minimum age, the higher age requirement applies. You must not use ZingLang if you are legally prohibited from using services like ZingLang. If we discover that an account does not meet the applicable age requirements, we may suspend or delete the account.

3. Creating an Account

You may need to create an account to use some or all ZingLang features.

You agree to:

• Provide accurate information.
• Keep your account information reasonably up to date.
• Keep your login credentials secure.
• Not share your account with another person.
• Not create an account for someone else without permission.
• Not impersonate another person or organization.

You are responsible for activity that occurs through your account unless you have reported unauthorized access to us. If you believe someone has accessed your account without permission, contact us at:

hello@zinglang.com

4. Community Rules

ZingLang is built around real conversations between real people. You agree to treat other users with respect.

You must not:

• Harass, bully, threaten, intimidate, or repeatedly disturb another user.
• Send hateful, discriminatory, or abusive content.
• Send sexually explicit or inappropriate content.
• Share violent or illegal content.
• Encourage violence or illegal activity.
• Impersonate another person or organization.
• Scam, defraud, manipulate, or exploit another user.
• Send spam or unwanted promotional messages.
• Advertise unrelated products or services without permission.
• Attempt to obtain another user's passwords, financial information, or sensitive personal information.
• Use ZingLang for unlawful purposes.
• Attempt to compromise, disrupt, overload, or interfere with ZingLang.
• Attempt to gain unauthorized access to accounts, systems, or data.
• Circumvent a suspension or other restriction imposed on your account.

More detailed rules are available in our Community Guidelines.

Read the Community Guidelines

5. User Content

You may send messages, profile information, images, files, or other content through ZingLang where those features are available. You remain responsible for the content you create and share. You represent that you have the necessary rights to share the content you submit and that your content does not violate applicable law or these Terms. You retain ownership of content that you own. However, by submitting content to ZingLang, you grant ZingLang a limited, non-exclusive permission to host, store, transmit, display, and process that content only as reasonably necessary to operate and provide the service.

For example, this permission allows us to:

• Store your messages.
• Deliver messages to their intended recipients.
• Synchronize conversations across your devices.
• Display your profile to other users as part of ZingLang features.
• Provide features you request.
• Maintain and secure the service.
• Investigate reports and violations.
• Prevent fraud, abuse, and security problems.
• Comply with applicable law.

We do not acquire ownership of your content merely because you use ZingLang.

6. Message Privacy

ZingLang is designed for private conversations between users. Your messages are transmitted using appropriate security measures and stored on our servers so that we can provide the messaging service. We do not sell private message content to third parties for advertising purposes. However, you should understand that no internet service can guarantee absolute security or privacy.

We may access or process information, including message content, where reasonably necessary to:

• Provide the messaging service.
• Provide a feature you explicitly request.
• Investigate abuse or safety reports.
• Prevent spam, fraud, or security threats.
• Maintain and troubleshoot the service.
• Comply with applicable law.

We will update our Privacy Policy if our data practices materially change.

Read the Privacy Policy

7. Blocking and Reporting

You can block other users who make you uncomfortable or whom you no longer want to interact with. You may also report users or content that you believe violates these Terms or our Community Guidelines. We may investigate reports and take appropriate action.

Depending on the circumstances, action may include:

• Removing content.
• Restricting certain features.
• Suspending an account.
• Permanently terminating an account.

Please do not use reporting tools to intentionally submit false or abusive reports.

8. Moderation

We may use reasonable technical and human processes to protect the ZingLang community. We may investigate reports, detect suspicious behavior, prevent abuse, and enforce these Terms.

We do not guarantee that every violation will be detected or that every user interaction will be safe. You should use reasonable judgment when communicating with people you meet through ZingLang. Do not share passwords, financial information, precise home addresses, or other sensitive information with strangers.

9. Account Suspension and Termination

We may temporarily restrict, suspend, or permanently terminate your account if:

• You violate these Terms.
• You violate our Community Guidelines.
• You engage in abusive, fraudulent, or dangerous behavior.
• Your activity threatens the security or operation of ZingLang.
• We reasonably believe your continued use creates a significant risk to other users or the service.
• We are required to do so by applicable law.

In urgent situations involving safety, security, fraud, or legal requirements, we may take action without prior notice. Where appropriate and legally permitted, we may provide an explanation and an opportunity to appeal. You may stop using ZingLang at any time.

10. Account Deletion

You may delete your account through the account deletion functionality available in ZingLang. When you delete your account, we will handle your personal information according to our Privacy Policy.

Some information may need to be retained for a limited period where required or permitted by law, including information needed for security, fraud prevention, abuse prevention, dispute resolution, or legal obligations.

Read the Privacy Policy

11. Intellectual Property

ZingLang and its original software, interface, branding, logos, graphics, designs, and other materials are owned by or licensed to the person or entity operating ZingLang, unless otherwise stated.

You may not:

• Copy or reproduce ZingLang's proprietary materials without permission.
• Reverse engineer or attempt to extract source code except where permitted by applicable law.
• Use ZingLang branding in a way that suggests an unauthorized relationship with ZingLang.
• Sell, redistribute, or commercially exploit ZingLang's proprietary materials without permission.

These Terms do not transfer ownership of ZingLang's intellectual property to you.

12. Third-Party Services

ZingLang may rely on third-party services for authentication, hosting, infrastructure, email, analytics, security, payments, AI features, or other functionality.

Your use of a third-party service may also be subject to that provider's own terms and privacy policy. We are not responsible for services that we do not control.

13. Changes to ZingLang

ZingLang is an evolving product. We may add, modify, suspend, or remove features. We may also change how certain features work as we improve the service.

Where a change materially affects your rights or obligations, we will take reasonable steps to notify you where required by applicable law.

14. Service Availability

We do our best to keep ZingLang available, but we cannot guarantee uninterrupted or error-free service.

ZingLang may temporarily become unavailable because of:

• Maintenance.
• Technical problems.
• Infrastructure failures.
• Security incidents.
• Third-party outages.
• Events outside our reasonable control.

15. No Guaranteed Learning Results

ZingLang is a language-learning and communication tool.

We do not guarantee that using ZingLang will result in a particular:

• Language level.
• Exam score.
• Fluency level.
• Academic result.
• Employment outcome.
• Learning outcome.

Your progress depends on many factors, including how consistently and effectively you practice.

16. Disclaimer

To the maximum extent permitted by applicable law, ZingLang is provided on an "as available" basis.

We do not guarantee that:

• ZingLang will always be available.
• ZingLang will always be error-free.
• Every user will behave appropriately.
• User-generated content will be accurate or trustworthy.
• Every language partner will be a suitable match.

You are responsible for your own decisions when interacting with other users.

17. Limitation of Liability

To the maximum extent permitted by applicable law, ZingLang and the person operating it will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of the service.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

18. Applicable Law

These Terms are governed by the laws applicable to the person operating ZingLang, subject to any mandatory rights or protections that apply to you under the laws of your country or region.

Nothing in these Terms is intended to remove rights that cannot legally be excluded under applicable law.

19. Changes to These Terms

We may update these Terms from time to time.

When we make a material change, we will take reasonable steps to notify you through ZingLang, email, or another appropriate method where required. The latest version will always show the Last updated date at the top.

20. Contact

If you have questions about these Terms, your account, or ZingLang, contact us at:

hello@zinglang.com

Country: VietnamEmail: hello@zinglang.com

ZingLang is currently operated by an independent individual developer.